|
|
AAA Hotels and Resorts ~ Republic of MaldivesDeveloped concept for two independent Spas, including liaising with architect & general contractor, development of treatment menu, identifying products, supply equipment and products, skill development, service delivery and marketing brief. Fieldworks ~ Bali Indonesiawww.fieldworks-international.com Completed fulfillment of all pre opening operational equipment & supplies, including final sample process for all resort departments at the BVLGARI Bali Marriott International ~ Asia & North AmericaGeneral Manager at five different locations, conducted Brand Quality Assurance audits with follow up skill development & implemented team based staffing models (regionally), facilitated mandatory Marriott leadership training programs, and coordinated new program development (regionally) Ritz Carlton Hotels & Resorts ~ ChinaOn behalf of Technical Services identifying and rectifying defects in Rooms, Residences, Outlets, Spa, Meeting Spaces, and all Public Areas Ritz Carlton Hotels & Resorts ~ ThailandManaged the ESPA Spa at Phulay Bay, a Ritz Carlton Reserve, in Thailand SAGE Organizational Development ~ IndonesiaHired as a Hotel Mystery Shopper, as well continuing a relationship in sourcing and supplying staff for various International locations. Steiner Leisure Limited, dba Mandara Spa ~ AsiaInitially hired as Indonesia’s Country Manager, then promoted to Director of Support Services with Regional responsibilities overseeing all non Operational & Financial areas, including Human Resources, Production, Branding & Public Relations, the Training Center, along with supporting nine new Spa development projects, three Renovations and seven Transitions |